Shipping policy

Domestic Shipping (United States):

At DMO Visuals, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping options for customers within the United States.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Options:

  • Standard Shipping: Estimated delivery within 7-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 3-7 business days after processing.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can track your order's status and location through our website or the carrier's website.

International Shipping:

We're excited to bring DMO Visuals products to customers around the world. Our international shipping options ensure you can enjoy our curated selection of watches, jewelry, and sunglasses, regardless of your location.

Processing Time:

  • International orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that customs processing times in your country may impact delivery times.

Shipping Options:

  • International Standard Shipping: Estimated delivery within 7-14 business days after processing.
  • International Express Shipping: Estimated delivery within 7-10 business days after processing.

Shipping Charges:

  • International Standard Shipping: Calculated based on order weight and destination. Prices will be displayed during checkout.
  • International Express Shipping: Calculated based on order weight and destination. Prices will be displayed during checkout.
  • Please note that customs duties, taxes, and import fees may apply upon delivery and are the responsibility of the recipient.

Order Tracking:

  • Similar to domestic orders, you will receive a shipping confirmation email with a tracking number once your international order is dispatched.
  • You can track your order's progress using the tracking number on our website or the carrier's website.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
  • DMO Visuals is not responsible for any delays or additional charges due to customs processing.

At DMO Visuals, we prioritize delivering your orders promptly and in excellent condition. While we do our best to meet estimated delivery times, please understand that unforeseen circumstances such as weather delays or customs processing may impact the actual delivery date.

If you have any further questions or need assistance with your order, feel free to reach out to our customer support team at [customer support email or phone number].

(Policy last updated on August 30th, 2023)